Productivity Suite Adoption Scoring uses AI to score employee adoption depth of productivity tools from platform telemetry and usage signals, enabling targeted enablement interventions and data-driven licence optimisation, by applying a predictive model to usage, training completion, and support-ticket data, across Microsoft 365 and Google Workspace platform APIs.
Organisations invest heavily in productivity suite licences but lack granular visibility into adoption depth. IT and HR cannot identify low-adopters early or measure ROI of enablement programmes.
A predictive model ingests platform usage telemetry, training completion, and support ticket data to produce per-employee and per-team adoption scores. The dashboard flags at-risk cohorts for targeted coaching.
Improvement in active feature utilisation rates by 20 to 40 percent within 90 days of intervention. Data-driven licence optimisation. Measurable ROI on digital workplace investments.
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